Machines have created miracles in our life. Life style and comfort
levels have totally changed. But you will agree on one thing which has remained
the same; we feel happier with a human interface as compared to a machine
interface. There are always some questions left that a robot or IVR machine
cannot reply. To give their customers instant solutions and a happy feeling,
companies have come up with live chat feature. When you visit a company’s
web page and if the company has subscribed for Live
chat; you will see a pop up chat box at one corner of the page, inviting you
for a chat. Companies have started using
Live Chat server as a platform to directly connect with their customers.
C-Zentrix, a cloud-based telephony solution provider, has emerged as one of the most dynamic and
reliable Live Chat Service Provider in India. Live Chat is a web base facility using cloud computing; in which business houses can communicate or chat online in real time with their clients
and people who visit their site. Having a website that provides information
about your products may not be able to answer all the questions a customer is
looking for. So, in today’s era it becomes necessary to opt for a live server
which can interact and answer the queries one’s customer is having. Live chat
helps agents to interact with multiple customers at the same instant. Sometimes
the agent might not be ready with an answer while on a call, the same situation
when faced on live chat server can be handled differently i.e. practically
saving one from an embarrassing situation.
Live chat
service caters to
following industries.
- Tourism
- Hotel
- Flight booking
- Real State
- On line shopping
- Startups
- Vehicle sales show rooms
- Communication companies
- Call Centers
Move ahead with time, embrace latest technology to make your
presence felt in the market.
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